Refund/Exchange Policy
Refund Policy
- Allowed: Yes, within 3 days in Bahrain.
- Method: Refunds via bank transaction, BenefitPay, or cash.
- Processing Time: Refunds processed the same day after item verification.
Exchange Policy
- Allowed: Yes, within 3 days in Bahrain.
- Method: We will collect the item for a 2 BD fee and deliver the new item for 2 BD.
- Over/Underpayment: Adjustments will be made based on price differences.
Cancellation Policy
- Allowed: Yes, for both local and international orders.
- Local Orders: Cancel before receipt for a full refund.
- International Orders: Cancellation allowed within 24 hours before shipping.
- Processing Time: Refunds are processed immediately for local orders; international refunds take 7-10 working days